We’d Love to Welcome You and Your Home to the Alice Lodging Family! Our vacation property management company has an all-local team of managers, reservationists, housekeepers, maintenance staff, and security personnel who are local residents. We know what it takes to run a successful vacation rental and are dedicated to maximizing the return on your investment while maintaining your home to the highest standards.
Our software dynamically adjusts your vacation rental’s price by watching the market and making real-time adjustments, making sure you get booked at the best price. Both for you and for your visitors.
Our teams are comprised of locals that live and work in the area. From our housecleaning crews to your Local Success Team, we are in Big Bear to make sure your hosting the best vacations possible.
Alice Lodging was founded on the idea that if we take excellent care of our Owners and their homes, the rest will fall into place and we all succeed. This “Owner-first” focus is at the core of the award-winning property management service we provide to owners in numerous regions across the US. We have locally-based teams of managers, reservationists, housekeepers, maintenance staff and security personnel in all of our markets to keep our guests happy as possible, so they come back year after year.
Big Bear
Palm Desert
Palm Springs
Oregon Coast
Central Oregon
Leavenworth
We’re always looking to provide our property management services to new destinations! Contact us for more information.
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Reach out if you have any questions regarding our property management team or program!
We offer a menu of services for owners to choose from ranging from 23-35%. At Alice Lodging, we understand that each property is unique, and we are committed to providing individualized services that meet your specific needs and preferences. Our dedicated team will work with you to tailor our services to your requirements.
As a Alice Lodging owner, you will have access to an online owner portal. Here you will be able to view your homes reservations and easily make an owner or guest of owner stay. You can also call/text our Owner Experience team to make a reservation for you.
Yes! We provide you with the option of a full cleaning or an owner cleaning. A full cleaning, at our top Platinum level of service is billed to your owner statement as 50% off the rate we charge guests, otherwise at the full rate. We do allow owners to clean for a reduced fee, however, as everyone standards are different we require our staff to always inspection, touch-up, and restock the home with supplies.
a. Alice Lodging is a full-service vacation rental management company. Our team of experts will manage all aspects of your vacation rental property, from housekeeping and maintenance to marketing, and ensuring your home is ready for each guest stay.
b. Alice Lodging will collect any city, county and state taxes and distribute them on your behalf.
Homeowners are paid monthly by the 15th, for the previous month’s rental revenue. The rental revenue is dispersed by direct deposit.
At the end of each month, you will receive a statement in your owner portal that outlines the rental revenue minus deductions for your service fee and any maintenance service charges.
A year end statement will also be posted in your owner portal and a 1099 will be mailed for tax purposes.
We do provide electronic locks. The e-locks we provide integrate with our software so that each guest receives a unique code that only works during their stay. Our owners can be set up to have a master code so that their code does not change between stays.
Clean, crisp linens are one of the easiest ways a vacation home can make a great first impression on Guests. To help our Owners make this happen in an easy and cost-efficient way, we introduced The Alice Lodging Linen Program. For each participating home, we provide the initial supply and all replacements of the following all-white hotel-quality items: i. Bath towels ii. Hand towels iii. Wash cloths iv. Bathmats v. Bed Linens (fitted/flat sheet and pillowcases)
Our revenue team thoughtfully uses a combination of human intervention, exclusive pricing software, and algorithms to ensure our homes rates are aligned with market demand. We use dynamic pricing, which means the rate will fluctuate based on the supply and demand for any given time period. This combination of technology and human oversight has proven to maximize our owner’s revenue and return on their investments.
Homes are established with minimum rates so that each of our homes do have a threshold or floor rate that it cannot go below.
We invest heavily in the marketing and promotion of your home. This includes boosting our proprietary website MeredithLodging.com, a continued outreach to our repeat customers, a strong social media presence, and home listing on third-party booking platforms including sites such as Airbnb, Vrbo, and Booking.com. It is our goal that someone looking for a home like yours, finds you!
Collecting Reviews: Alice Lodging sends an automated email to guests after their stay, inviting them to leave a review of their experience on the company’s website or other third-party platforms.
Review Management: We monitor and manage guest reviews on various platforms, including MeredithLodging.com, Google, Yelp and more. We respond to all reviews, whether positive or negative, and use the feedback to improve our service and home offerings.
Guest Satisfaction: If a guest leaves a negative review, we promptly respond to address the issue and resolve the guest’s concerns. We take every guest’s experience seriously and use the feedback to improve our services for future guests.
We believe property management is best done locally and pride ourselves on being a family-run, locally based company. We invest in fully-staffed physical offices in the markets where our owners have homes. Our locally-based, experienced teams are available 24/7/365 to meet the needs of our home Owners and help our guests plan their perfect getaway. Once our guests arrive, they can count on having a local team to take care of any needs that arise. We focus on all the details of their stay, so they can focus on making memories and enjoying our Owners’ homes as much as possible.
We are committed to the ongoing success of these communities, and give both in time and money, with a special focus on organizations that further the development of children, provide resources to our country’s Veterans and come to the aid of animals in need.
Our team is available 24/7, 365 days a year. Whether there is a noise issue, a guest is locked out or your home loses heat, we will send a team member to your home to assist.
Allowing dogs does increase revenue. On average, revenue is increased around 10%. Simply, allowing dogs opens (or closes) a % of the rental market. Though there can be some additional wear and tear, the additional revenue received from the increase in bookings does overall yield more revenue for owners.
Guest are charged an additional pet fee when bringing a dog. This fee goes to the additional cleaning/inspection. Should our staff find that a dog was to cause damage guest will be responsible.
The number one amenity clicked on our website and request by guests is a Hot Tub! Featuring this amenity in your home tends to increase revenue around 20%! Other top amenities include: game rooms/tables, TV’s, king beds, outdoor furniture, and bikes.
Mt. Hood
Improvements: Alice Lodging uses guest feedback to identity areas for improvement and provide suggestions to our homeowners, services, and overall guest experience. We strive to provide exceptional guest experiences and continuously improve our offerings.