Booking your stay with Alice Lodging is easy. You can reserve directly through our website or contact our team for assistance at +1 (928) 447-8089. A valid credit card is required to confirm your booking, and we’re unable to accept cash or checks. If you reach our voicemail, please leave a message, we’ll return your call as soon as possible.
Guests must be at least 25 years old to book a property with Alice Lodging, unless otherwise specified for a particular home or destination.
We accept all major credit cards on VISA, MasterCard, Discover, and AMEX networks. For security reasons, we do not accept cash or personal checks.
The tax rate for each property depends on its location. All homes are subject to state lodging tax, and some areas may also include additional city or county taxes as required by local regulations.
Yes, we often run seasonal promotions or last-minute booking deals. Check out the Specials section on our website or reach out to our team to see what offers we’re currently running.
If you cancel 31 days or more before your scheduled arrival, your payment will be refunded minus 30% of the total reservation amount, which is non-refundable. Cancellations made within 30 days of arrival, as well as no-shows, late arrivals, or early departures, are not eligible for a refund. Please note that no refunds or compensation will be issued if the property becomes unavailable or difficult to access due to circumstances beyond our control, including severe weather, natural disasters, mechanical failures, government actions, or utility outages. We strongly recommend purchasing travel insurance to protect your booking. For complete details, please refer to our Rental Rules and Policies.
We’ll hand over the keys once your reservation is fully paid and confirmed. Depending on the home, you’ll either find a physical key secured in a lockbox or be given an electronic access code for keyless entry. All necessary details, including the lockbox location, code, and driving directions will be shared in your final confirmation email. For security reasons, we can provide this information only to the primary reservation holder, so please share it with other guests in your party as needed.
Each home includes specific parking details and limitations, which you’ll find in your final confirmation email and at the property. Please follow these instructions carefully, as they are based on local city or county regulations. Failure to comply may result in fines issued by local authorities or additional charges from Alice Lodging. We recommend planning your stay according to the number of vehicles permitted for your rental.
All homes come stocked with fresh linens, towels, basic kitchen essentials, and coffee filters. You’ll also find a starter supply of items like toilet paper, paper towels, dish soap, and laundry detergent. For most guests, this is sufficient, but we recommend bringing extra supplies if you’re traveling with a larger group or staying longer than three nights. Food items are not provided, so please bring whatever you’ll need for your stay, including spices, if desired (we do provide salt and pepper).
Please contact our team at +1 (928) 447-8089 closer to your arrival or departure date to inquire.
For any medical, fire, or life-threatening emergencies, please call 911 immediately. For issues related to the home, such as maintenance concerns, internet or cable outages, or housekeeping needs, our team is available through a 24-hour answering service. You can reach us anytime at +1 (928) 447-8089.
We ask that you leave the home in the same condition as when you arrived. Please wash and put away all dishes, take out the trash, and start a load of laundry if applicable. Refer to the check-out instructions in the home for more details.
Getting started is simple. Just reach out to our team through the contact form or email us with your property details, and we’ll guide you through the onboarding process step by step.
We handle everything from marketing and guest communication to reservations, housekeeping, and maintenance. Our goal is to make vacation rental ownership completely hassle-free while maximizing your income.
Yes, absolutely. As the homeowner, you can reserve your property for personal stays anytime it’s not booked by guests.
We use dynamic pricing tools that adjust rates based on demand, seasonality, and market trends. This ensures your home stays competitively priced and earns the best possible returns.
Our local housekeeping and maintenance teams care for your property between every stay, following detailed checklists to keep it spotless and guest-ready. Regular inspections and prompt attention to repairs help maintain your home’s quality year-round.